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customer relationship management in banks by bilal afsar- Strategies and Model for Banking CRM by Bilal Afsar, Asim Rehman and Rehmat Ullah Bangash
N 22000
Handbook of Marketing Scales: Multi-Item Measures for Marketing and Consumer Behavior Research (Association for Consumer Research) by William O. Bearden, Richard G. Netemeyer, Kelly L. Haws
N 28000
Organizing Government (Organizing & Managing Public Services) by George Boyne, Rachel Ashworth
N 175000
Systems Analysis and Design, Video Enhanced by Shelly and Rosenblatt
N 36500
Readings in Peace and Conflict Resolution by V. M. Sylvester & Ruth C. Wali (Editors)
N 7000
